IMPORTANT UPDATE – 3 NOVEMBER 2020
In line with the government announcement over the weekend regarding the nationwide lockdown, it is with great disappointment, we will temporarily be closing Mead Open Farm today, Wednesday 4th November 2020 at 6.00pm.
We thank you for your continued support over the last few months and ask for your patience whilst we sort out any bookings and the enquiries we have received so far. As you can appreciate, this may take some time, but rest assured, our team will be in touch asap. In the meantime, please see below some useful information as to what will happen to any bookings:
DAY TICKET & SPECIAL EVENT BOOKINGS:
Day Ticket November Bookings and Pizza, Pasta & Play Night:
If you have made a booking to visit us in November when we will be closed, either for a day visit or our special Pizza, Pasta & Play Night on Saturday 14th November, we will be refunding your ticket payments as soon as possible.
The Enchanted Christmas Journey Bookings:
We plan to re-open again on 3rd December and so all bookings for our Christmas experience between 5th and 24th December will still be valid. Please note, should we be forced to remain closed in December, we shall be in touch regarding The Enchanted Christmas Journey bookings, as and when we are advised of any change in the current situation.
Members who pay by Direct Debit:
Having consulted our system booking management company and experienced the issues of re-setting direct debits up subsequent to the last lockdown, we regret that we will still take payments throughout November and until we re-open. However, we understand this may not be viable for some and would ask all those who would like to request a refund for the month of November to complete the form at tickets.meadopenfarm.co.uk and we will gladly action this as soon as we can.
Members who pay Outright:
All memberships paid outright will be extended according to the days missed due to closure.
Should you have any queries regarding the above, please do not hesitate to contact us at firstname.lastname@example.org